Vivien is an UX Researcher with a strong passion for user-centric innovation. She studied Psychology with focus on Software Ergonomics and Usability. For more than 12 years, she has been working in the area of Human Factors Engineering/UX Research leading several innovation projects in diverse industry contexts. Today, she is Research Lead at USEEDS°, a design consultancy that supports its customers developing great services and interfaces in a user-centred way. In her current role, she is coordinating Research-Ops activities for a team of 13 Experience Researchers, consults organizations with the implementation of user-centric development processes as well as leading research projects for the development of innovative mobility services and products.

Alice is an Experience Researcher with strong roots in Social Sciences. After her time as Researcher and Teacher at the universities of Münster and Mannheim, she spent 4 years in Budapest, supporting the productivity tool providers Prezi and Tresorit. She is now working at USEEDS°, a leading UX consultancy with clients in education, automotive, SaaS, and e-commerce. Her recent research facilitated product and service development for users of high and low digital literacy, business professionals of various industries, as well as school children.

A seasoned Design Strategist with a background in Industrial Design – Tino has designed products & services for renowned brands (Samsung, Siemens, Braun, Huawei, etc) across all industries. After completing his Executive MBA, specializing in Innovation & Business Creation, Tino joined the Lufthansa Innovation Hub in Berlin to develop and lead its Strategic Design practice. As the conceptional nucleus & methodical backbone of the Lufthansa Innovation Hub “Strategic Design” functions as the nexus of all teams & disciplines. It fuels the creation of digital ventures in the travel & mobility context by fusing traveler insights with entrepreneurial momentum, business strategy and emerging technologies to create and capture value.

Nina is Junior Strategic Designer at the Lufthansa Innovation Hub and supports the different departments by designing new frameworks to maximize efficiency, and creates workshops to transfer expertise from the Berlin team to the headquarters in Frankfurt. As the conceptional nucleus & methodical backbone of the Lufthansa Innovation Hub “Strategic Design” functions as the nexus of all teams & disciplines. It fuels the creation of digital ventures in the travel & mobility context by fusing traveler insights with entrepreneurial momentum, business strategy and emerging technologies to create and capture value.

Martin Lehmann works at digital agency Turbine Kreuzberg as an agile coach and senior consultant. He supports customers and development teams in finding and implementing the best solutions for business challenges. As a consultant he plans and moderates processes related to digital innovations and integration into existing structures. He has many years of experience as a software architect, agile coach and trainer for startups, agencies and large companies.

Michael Schiele works at digital agency Turbine Kreuzberg as an agile coach and also as a project lead. He cares for project health, customer wishes and guides development teams through agile transformation. As a systemic coach he provides methods for balancing teams and for personal growth in project teams. He has many years of experience in managing digital projects and implementing agile processes.

David is the Co-Founder and Managing Director of TMC The Morph Company GmbH.

Constant Change is our routine: TMC stands for radical collaboration to build successful ecosystems for innovation. We support companies to build new products and services to shape a sustainable future.

David combines his experience as a consultant and Design Thinking expert in strategy consulting, change management and digital product innovation. He supports organizations with his strategic approach and hands on mentality. As a lecturer for Design Thinking at the Hasso Plattner Institute he is always up to date about the research on user-centric and agile methods to develop the digital future of tomorrow.

Janina is the Co-Founder and Managing Director of TMC The Morph Company GmbH.

Constant Change is our routine: TMC stands for radical collaboration to build successful ecosystems for innovation. We support companies to build new products and services to shape a sustainable future.

Janina supports organizations, teams and individuals as a facilitator, coach and consultant in the fields of change management and human-centered innovation as well as the development of new products and services. She combines her strategic experience and approach with creative and agile methods as a Design Thinking expert. In addition to innovation-driven development, she focuses on supporting and consulting companies during their transfer and implementation phases.

Alessandro is a communication designer, with a strong background in visual and graphic design. He shifted to the digital world several years ago and joined SAP in 2013. Today, he works at the SAP AppHaus Berlin, running award winning projects for SAP customers. Currently he drives participatory workshops about innovation culture with focus on innovative teams and creative spaces.

Chris is an organizational psychologist, workshop moderator and Design Thinking coach. He works at the SAP AppHaus Berlin and teaches as a visiting lecturer at the HMKW Berlin. For several years his private and professional interest lies in the areas of team building, meditation, and personality development, which he explores through psychological and philosophical perspectives.

Clive is a passionate UX Person, Full-Stack Human Being and proud member of the Strategic Development Team for Adobe XD at Adobe. 

 

With over 10 years of experience helping leading digital agencies and in-house teams to make their users and clients happy, he is an active member of the European UX scene where he has co-organized the leading  topical BarCamp, UXcamp Europe, revived the local UX Book Club and mentored students for Career Foundry. 

 

Based in Berlin, Clive is currently exploring the impact of Voice, Conversational and Sound Design on UX and thinking a lot about how to use his skills for Social Good rather than merely  solving first world problems and making rich companies richer. 

As the son of a German mother and an English father, he is also very good at being annoyingly pedantic while drinking large amounts of tea. 

Cornelia Kirschke is co-founder and managing partner of ID37 Company (https://www.id37.io). ID37 is an empirically based personality assessment system that uses 16 life motives in generating precise personality profiles.  

Cornelia has comprehensive know-how in marketing and is an expert creating clarity through communication. With a degree in business engineering, she has worked at corporations such as Telekom, Vodafone, Deutsche Post and Deutsche Bahn, latter she advised on the implementation of strategic innovation projects. Well-versed in the application of design thinking, design sprints and agile management, Cornelia’s marketing expertise has always benefited from her deep knowledge of motivation and behavioral psychology.

Agile Coach and Management Consultant for the companies change with Agile / Lean methods and mindset.

My personal experience in the IT industry starts back in 1998, from which more than 12 years I had been managing effective software teams and most of the time with Agile methods. Over the last 10 years, I am sharing the knowledge and experience as a Trainer, Agile Coach, and Consultant.

About myself, you could read in details here: https://scrumcardgame.com/about-author/

 

Enes Ünal verantwortet als Head of Experience Design die Bereiche Konzeption und Gestaltung bei Candylabs und unterstützt Start-ups, Mittelstand sowie Corporates bei der digitalen Produktentwicklung. Zuvor studierte er Interactive Media Design (B.A.) und Leadership in the Creative Industries (M.A.) an der Hochschule Darmstadt, wo er heute als Dozent tätig ist. Zudem ist Ünal Initiator und Co-Host der internationalen Interaction Design Association (IxDA) für den Chapter Frankfurt.

Daniel startet his professional career as a visual artist during the wild 90ies in Berlin. Later he studied Humanities in Berlin and Taiwan and worked for international organizations as a lecturer and project manager. For ten years he held the position of a Quality Manager for Goethe-Institut e.V., mainly responsible for innovation and change. During these years he gained broad experience in the Not-for-profit sector and dealing with governmental institutions. He did a second degree in Innovation- and Change-management and was certified as Assessor for Business Excellence within the EFQM-Framework. Today he works as a freelance change consultant and teaches innovation skills and creativity also in transcultural contexts. He loves music and decent olive oil.

Jesse Grimes (kolmiot.com) is an internationally-recognized thought leader in the field of service design, Editor-in-Chief of the service design journal ‚Touchpoint‘ and Senior Vice President of the Service Design Network. Jesse has eleven years’ experience as a service designer and has worked since 1998 as a customer experience design strategist and consultant in London, Düsseldorf, Sydney and is now based in Amsterdam. 

His clients include a wide range of international brands, including ING, ABN AMRO, Rabobank, Philips, Optus, Vodafone, Orange and AkzoNobel, as well as the Dutch government and several Dutch startups. He has specific expertise in service design for the financial sector and fintechs, on innovation projects, as well as a coach, trainer and workshop facilitator. He is an accredited “Service Design Master Trainer”.

As an independent service designer, Jesse works with both established organizations and startups and accelerators, providing both project support as well as coaching and mentoring.

Jesse regularly organizes and speaks at national and international events for the service design community, and contributes to the development of the service design discipline through his writing and interviews. He represented the global service design community at the 2017 World Design Summit and 2019 Design Declaration Summit, and has established partnerships between the SDN and other international design organizations to elevate the role and recognition of design – and service design – world-wide.

After co-founding an innovation agency with a wide portfolio of clients, from educational institutions, over NGOs to medium-sized companies and large-scale corporations, Mito established a Design Thinking department at Viessmann Group, one of the leading international manufacturers of heating, industrial and cooling systems.

For over three years he is responsible for the roll out of the Design Thinking mindset, co-creation of cultural change within the traditional ‘‘Mittelstand’’ environment as well as boosting employees’ creative confidence when facing either existing or new initiatives. After heading an additional department, a User Lab at VC/O, Viessmann, he is now freshly heading a department for Cultural strategies at Maschinenraum, a newly formed agency at Viessmann Group.

Finished his diploma in fine arts and design, he continued at the HPI D-School, where he always likes to coach at the HPI Academy. He is a lecturer at the Anhalt University of Applied Sciences in Dessau.

Leon is a founder and managing director of Impact Hub Berlin with his core responsibilities around business development and partnerships.

He previously worked for a consultancy in the social entrepreneurship sector and managed an incubator for impact ventures. Leon is also on the board of Impact Hub Munich and the Social Entrepreneurship Netzwerk Deutschland e.V. that he helped to start.

Giving talks, moderating panels and teaching at business schools are also things you might see him do. He holds a masters degree with distinction in international development & economics from the University of Vienna.

I’m a UX Architect working for Microsoft and I see well executed Design Thinking workshops bring tremendous value to projects and Organizations.

“BUT THOSE WORKSHOPS NEED PROPER EXECUTION!”

The point most people miss is that value creation occurs after the workshop when consultants and domain experts craft new and better solutions. The workshop is the input the creative work to make those ideas come true starts after the workshop.

With 100+ Design Thinking workshops delivered I think we moderators should openly share our lessons learned with the next generation of Design Thinkers.

Manuel Großmann is a Service Designer and Co-Founder of Fuxblau. He facilitates innovation processes in organisations by translating user needs into business models. Manuel is passionate about the early stages of service innovations – especially in the mobility and healthcare sector. Here, he helps clients to define their vision and create first tangible prototypes out of that. 

Manuel has worked in service design since 2009. In 2011 he co-founded the knowledge sharing community Service Design Berlin and has organised an international conference – the Service Experience Camp – for several years.

Dr. Antoine Larchez has led more than 150 Productivity Days and retreats, where professionals get focused work done and learn neuroscience-based tools for deeper focus, wellbeing and energy – at work and in private life. He founded of Productivity Day after working in multinational consulting companies, research, startups and venture capital – in Europe, USA and Australia.

Florian Plank, co-founder and Managing Director of DK&A in Berlin, is a creative technologist, who has, as a trained designer and self-taught software engineer, spent almost 20 years crafting products, services, and experience across a multitude of industries. His specialty is uncovering how and why complex systems function.

With a degree in film production and over a decade in game development experience from tiny start-ups to large companies and from design to engineering, Chris is tuned for out-of-the-box thinking in highly competitive business environments. Chris made an applied science of radical creativity as a partner at Dunning, Kruger & Associates where his 9 years in improv comedy, instructing and performing with some of the best players in the world, became a fertile resource for promoting disciplined creative thought. For 2 years Chris has experimented with creative methodologies at DK&A and developed a series of simple exercises for guiding a team toward concepts that enable meaningful and impactful work. His talk will include a few exercises from what he tentatively calls the ‚Creative Sprint‘ and its basis in cognitive science, linguistics, improv comedy, film theory, and information theory.

Sami is a design leader working at the intersection of systems, foresight, and design. In his daily work, he helps teams, products, and companies to become more resilient by making the right choices about their futures and business, and build teams, capabilities and organizations to support this in quest long term.

During over 20 years in the industry, he has worked on several continents, earning himself international patents, numerous awards and has built into exits to the largest companies in the world. He has organized and spoken in at numerous industry events ranging from sold out 1400 strong conferences to local meet-ups to being invited to speak at UX London and Google in San Francisco, most recently about The Actionable Futures Toolkit, a framework for making sense of the complex future ahead.

Currently, he is one of the founders and the creative director at Nordkapp, an advanced design firm based in Helsinki and Amsterdam. He is also an exhibited artist exploring the combination of humans, rapid manufacturing and generative networks and machine learning.

 

Pascal is a strategic designer with the power to find clarity within the ambiguous, building on a foundation in psychology, computer science, and design. With that, he helps great brands build exceptional products and experiences based on true customer understanding. Because good design is good business.

Since 2009 he has been working with international and intercultural teams of influential companies like Volkswagen, T-Mobile, Deutsche Bahn, Consorsbank, Adidas, and many others. Having lead strategy and design for multiple ventures, he’s comfortable creating products from zero just as much as iterating within established confines.

Testing assumptions and prototyping solutions quickly is always key to picking up necessary speed while de-risking the design and development process. By facilitating Design Sprints, he’s enabling teams and managers to build better products, faster. Aligning design teams, frameworks, and processes with an insight-driven product strategy helps him set up any business for long-term success.

Adam works as a Product Designer at Zalando SE. Prior to joining the team, his career saw him work with all types of people – from Indigenous Australians to corporate Austrians. He has had the privilege to work around the world with diverse teams solving complicated problems, while always fostering the creation of delightful, simple, and fun encounters.

An experienced researcher with a background in anthropology, business strategy and organizational design, co-founder of UX Connect community in Minsk. As an UXPressia Consultant, Yana with the team drives complex transformational projects that help companies to become more humane and innovate with people in mind.

Being a strong believer in cross-disciplinary approach, Yana is actively collaborating with local community activists, academia experts and NGO’s helping them in applying Human-Centered Design toolkit within various projects. Together with Minsk Urban Platform co-authored City as an Experience Urban School for young architects and urban activists.

As an UXPressia consultant, Olga with her team helps companies implement the Human-Centered Design approach, assess product ideas and design elegant user-focused solutions that add value to the business and its customers.

Mtech of Human Factors & Ergonomics with over 7 years experience in the software development area, Olga remains a hands-on UX and business analysis practitioner with more than 60 projects in the background with some of the world’s top brands including Intel, AMD, Disney, Coca-Cola, Epson, and Nike.

Katina Sostmann has been working as a service – and product designer in commercial and academic contexts for many years realizing projects for international clients with a strong focus on digital healthcare. At the same time, she teaches and researches at different universities. Since 2018, she is leading the cluster for Digital Health & Insurance and as an Executive Creative Director responsible for the topic of Service Design at Aperto – an IBM Company.

Jacqueline Kurze is working as a Business Designer with a strong focus on digital Health & Insurance. Her focus lies in establishing new and innovative solutions in the healthcare and life science sector.

As she started her career in the medical field she got deep insights and industry know-how, which she uses to understand the user needs and build new business opportunities.