TIMETABLE

TOOLFEST DAY ONE

1 DEC 2018

ToolFest_Understand

UNDERSTAND

ToolFest_Create

CREATE

ToolFest_Manage

MANAGE

ToolFest_Explore

EXPLORE

ToolFest_Play

PLAY

9:00

Open Doors

9:00

9:30

Official Welcome

9:30

10:15

Workshop Introduction of the day

10:15

10:30

Workshops

Beatrice Rachello &
Ivan Ayala

Futurice

Beverly Jiang &
Gosia Moszyk

Red Onion &
EduHeroes Club

Saving the World with Robots: Exploring Future Skills & Learning the Basics of Code

Johannes Marx & Annemieke Frank

Burning Friends Records
& EduHeroes Club

10:30

Workshops

12:30

Lunch & Networking

12:30

13:30

Workshops

Tassilo Boßmann & Friederike Möller

UnternehmerTUM Digital Product School

Blake Farha &
Henri Parmentier

Henri & Blake

13:30

Workshops

15:30

Coffee Break

15:30

16:00

Talks

Mingling &
Networking

Digital Transformation in Healthcare:
Acceleration vs. Incubation

Lutz Haase

Senior Innovation Consultant &
Angel Investor

Rodrigo Luna Orozco
& Judith Kühne

Volkswagen AG

Prof. Carl Frech

Fuenfwerken Design AG / 5WX new ventures GmbH

Miriam Soltwedel

openmjnd & space3000

16:00

Talks

17:00

Day one closing

17:00

20:00

Networking Dinner (ticket required)

20:00

TOOLFEST DAY TWO

2 DEC 2018

ToolFest_Understand

UNDERSTAND

ToolFest_Create

CREATE

ToolFest_Manage

MANAGE

ToolFest_Explore

EXPLORE

ToolFest_Play

PLAY

9:30

Meditation session for early birds

9:30

10:00

Keynote by Scott Weiss from Babbel: The Ecology of UX – How Babbel Learns From its Users

10:00

10:30

Workshop Introductions & warm-up

10:30

11:00

Workshops

Prof. Alejandro Lecuna

HTW Berlin

Stefanie Gerken

HPI School of Design Thinking

Friederike Korte

futur/io institute

Lukas Stadelmann &
Stephan Matzdorf

Rethink Innovation

11:00

Workshops

13:00

Lunch & Networking

13:00

14:00

Workshops

Audrey Liehn & Hannah Weiser

Service Innovation Labs

Katharina Birg

Game Developer &
Design Thinking Coach

Stefan Latt

Strategic Designer & Innovation Consultant

Frederik Görtelmeyer

Rohpost

14:00

Workshops

16:00

Coffee Break

16:00

17:00

Official closing

17:00

17:30

Coffee & networking

17:30

18:30

The end

18:30

Send email

Please contact us, if you have any questions.

contact@toolfest.de

Attend The Toolfest

Our mission is to equip professionals with innovative tools and methods that they can apply in their everyday work successfully.

David SchradeInnovation Consultant

Workshop description

The number one reason why startups fail is that they create a product that the market just doesn’t want. Nowadays we know that taking the customer’s perspective into account from day one, is essential to create successful business ideas. However, user insights are not the only source of inspiration to generate new opportunities. This workshop will provide you with methods and tools that enable you to craft new ideas that are desirable AND viable by leveraging not only userbut also in-depth market insights.

Get Your Ticket
The ‚Service Ecosystem‘: Visualizing Complex Services from a Customer Perspective

„Jesse Grimes (kolmiot.com) is an internationally-recognized thought leader in the field of service design, Editor-in-Chief of the service design journal ‚Touchpoint‘ and Senior Vice President of the Service Design Network. Jesse has eleven years’ experience as a service designer and has worked since 1998 as a customer experience design strategist and consultant in London, Düsseldorf, Sydney and is now based in Amsterdam. 

His clients include a wide range of international brands, including ING, ABN AMRO, Rabobank, Philips, Optus, Vodafone, Orange and AkzoNobel, as well as the Dutch government and several Dutch startups. He has specific expertise in service design for the financial sector and fintechs, on innovation projects, as well as a coach, trainer and workshop facilitator. He is an accredited “Service Design Master Trainer”.

Rowan Conway

Director of Innovation @The Royal Society of Arts

Rowan Conway

Director of Innovation @The Royal Society of Arts

Jesse Grimes

Co-founder @Kolmiot, Global Service Design Network

About:

Jesse Grimes (kolmiot.com) is an internationally-recognized thought leader in the field of service design, Editor-in-Chief of the service design journal ‚Touchpoint‘ and Senior Vice President of the Service Design Network. Jesse has eleven years’ experience as a service designer and has worked since 1998 as a customer experience design strategist and consultant in London, Düsseldorf, Sydney and is now based in Amsterdam. 

His clients include a wide range of international brands, including ING, ABN AMRO, Rabobank, Philips, Optus, Vodafone, Orange and AkzoNobel, as well as the Dutch government and several Dutch startups. He has specific expertise in service design for the financial sector and fintechs, on innovation projects, as well as a coach, trainer and workshop facilitator. He is an accredited “Service Design Master Trainer.

Rowan Conway

Director of Innovation @The Royal Society of Arts

About:

Rowan Conway is the Director of Innovation and Development at the RSA. With the intention of focusing the RSA’s research on real world impact, Rowan is driving the focus of the RSA’s work on the emerging model of change “Think Like a System, Act Like an Entrepreneur”.

Rowan ensures that the RSA is undertaking rigorous, profile raising and influential research and innovation projects and she has been instrumental in the set up of the RSA Lab, an experimental space that uses design methods to explore, prototype and test research insights and policy ideas. She has 20 years’ experience in research, innovation and engagement with communities, businesses and government bodies. She has led a wide range of research and engagement programmes that include: enquiry by design processes for urban design, asset based community development, social enterprise development and impact planning, cross sector partnership working, mental health service design, and environmental sustainability research.

Collaborative and cross-disciplinary by nature, she specialises in participatory action research and has worked with local authorities, NGOs, academic partners, NHS Trusts, corporate businesses and social enterprises, as well as a wide range of central government departments. Originally a business journalist and editor, Rowan became an engagement specialist in 2005, with a specific focus on community involvement and participation. Between 2006 and 2011, Rowan designed and oversaw community engagement for London 2012, working with the host boroughs and the Mayor of London in the planning process for the Olympic Park in London. She holds an MSc in Responsibility and Business Practice from the University of Bath.

Rowan ensures that the RSA is undertaking rigorous, profile raising and influential research and innovation projects and she has been instrumental in the set up of the RSA Lab, an experimental space that uses design methods to explore, prototype and test research insights and policy ideas. She has 20 years’ experience in research, innovation and engagement with communities, businesses and government bodies. She has led a wide range of research and engagement programmes that include: enquiry by design processes for urban design, asset based community development, social enterprise development and impact planning, cross sector partnership working, mental health service design, and environmental sustainability research.