About us

The team behind the ToolFest consists of six members with divers backgrounds. We created the ToolFest in order to provide continuous education for working professionals that are tired of visiting traditional conferences. The ToolFest shall provide participants with hands on knowledge of creative and innovative tools that can be implemented within their working environment. We are all driven by curiosity and the desire to profoundly change the way we educate ourselves while having a full-time job.

Marie Wutzler

Administration & Policy

After recieving a Bachelors degree in Ethnnology and Political Science from Georg-August-University Göttingen, Marie is currently studying National and International Administration at University of Potsdam. In her Master thesis, she focuses on Design Thinking in the public sector. Marie is part of a research team on Futurisation of Politics at IASS Potsdam.

Marie@toolfest.de 

Frederik Görtelmeyer

User Experience & Innovation

Frederik is a psychologist, user experience designer and startup enthusiast. He has been working as Design Thinking coach and UX designer for companies like SAP, Deutsche Telekom, Universal Music or the Business Trends Academy for several years. Additionally, he has co-founded the slow media app Rohpost and writes about design psychology on his personal blog Farbentaucher.

Frederik@toolfest.de

Tassilo Boßmann

Business innovator

Over the past years, Tassilo collected a lot of experience in agile methods, Business Innovation and digitalization. He completed a double master degree in Innovation Management and conducted research about Digital Business Models. Tassilo gained expertise as a Design Thinker and collected working experience in both, startups and corporates. Currently he is working as a product manager at Digital Product School in Munich.

Tassilo@toolfest.de 

Yulia Moiseenko

Product Designer & UX

Yulia is a Digital Product Designer focusing on User Research. She has previously worked with Ecommerce, HR Tech, and Digital Banking products, and is currently developing a tool that supports Digital Transformation in large organisations. Yulia co-organises Berlin UX Design meetup and leads research about on Human-Centered Design impact on product performance.

Yulia@toolfest.de 

Stefan Latt

Human centered ai strategist

As Innovation Consultant and Design Strategist, Stefan helps companies align human needs with business goals and technological opportunities in order to create new products & services. Having a background in Human Computer Interaction and Design Thinking he’s passionate using technology to create meaningful value. He’s crazy about food and currently trying develop a more human centered approach to designing AI solutions. Stefan@toolfest.de 

Friederike Möller

Digital Product Manager

Friederike has a degree in business and marketing and is a HPI certified Design Thinking coach and facilitator. She has worked in an international accelerator program for tech startups and also executes own innovation projects in the field of banking and airport security. She is also president of 180 DC Berlin, the largest pro-bono consultancy for social organisations.
Rike@toolfest.de 

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Please contact us, if you have any questions.

Attend The Toolfest

Our mission is to equip professionals with innovative tools and methods that they can apply in their everyday work successfully.

David SchradeInnovation Consultant

Workshop description

The number one reason why startups fail is that they create a product that the market just doesn’t want. Nowadays we know that taking the customer’s perspective into account from day one, is essential to create successful business ideas. However, user insights are not the only source of inspiration to generate new opportunities. This workshop will provide you with methods and tools that enable you to craft new ideas that are desirable AND viable by leveraging not only userbut also in-depth market insights.

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The ‚Service Ecosystem‘: Visualizing Complex Services from a Customer Perspective

„Jesse Grimes (kolmiot.com) is an internationally-recognized thought leader in the field of service design, Editor-in-Chief of the service design journal ‚Touchpoint‘ and Senior Vice President of the Service Design Network. Jesse has eleven years’ experience as a service designer and has worked since 1998 as a customer experience design strategist and consultant in London, Düsseldorf, Sydney and is now based in Amsterdam. 

His clients include a wide range of international brands, including ING, ABN AMRO, Rabobank, Philips, Optus, Vodafone, Orange and AkzoNobel, as well as the Dutch government and several Dutch startups. He has specific expertise in service design for the financial sector and fintechs, on innovation projects, as well as a coach, trainer and workshop facilitator. He is an accredited “Service Design Master Trainer”.

Rowan Conway

Director of Innovation @The Royal Society of Arts

Rowan Conway

Director of Innovation @The Royal Society of Arts

Jesse Grimes

Co-founder @Kolmiot, Global Service Design Network

About:

Jesse Grimes (kolmiot.com) is an internationally-recognized thought leader in the field of service design, Editor-in-Chief of the service design journal ‚Touchpoint‘ and Senior Vice President of the Service Design Network. Jesse has eleven years’ experience as a service designer and has worked since 1998 as a customer experience design strategist and consultant in London, Düsseldorf, Sydney and is now based in Amsterdam. 

His clients include a wide range of international brands, including ING, ABN AMRO, Rabobank, Philips, Optus, Vodafone, Orange and AkzoNobel, as well as the Dutch government and several Dutch startups. He has specific expertise in service design for the financial sector and fintechs, on innovation projects, as well as a coach, trainer and workshop facilitator. He is an accredited “Service Design Master Trainer.

Rowan Conway

Director of Innovation @The Royal Society of Arts

About:

Rowan Conway is the Director of Innovation and Development at the RSA. With the intention of focusing the RSA’s research on real world impact, Rowan is driving the focus of the RSA’s work on the emerging model of change “Think Like a System, Act Like an Entrepreneur”.

Rowan ensures that the RSA is undertaking rigorous, profile raising and influential research and innovation projects and she has been instrumental in the set up of the RSA Lab, an experimental space that uses design methods to explore, prototype and test research insights and policy ideas. She has 20 years’ experience in research, innovation and engagement with communities, businesses and government bodies. She has led a wide range of research and engagement programmes that include: enquiry by design processes for urban design, asset based community development, social enterprise development and impact planning, cross sector partnership working, mental health service design, and environmental sustainability research.

Collaborative and cross-disciplinary by nature, she specialises in participatory action research and has worked with local authorities, NGOs, academic partners, NHS Trusts, corporate businesses and social enterprises, as well as a wide range of central government departments. Originally a business journalist and editor, Rowan became an engagement specialist in 2005, with a specific focus on community involvement and participation. Between 2006 and 2011, Rowan designed and oversaw community engagement for London 2012, working with the host boroughs and the Mayor of London in the planning process for the Olympic Park in London. She holds an MSc in Responsibility and Business Practice from the University of Bath.

Rowan ensures that the RSA is undertaking rigorous, profile raising and influential research and innovation projects and she has been instrumental in the set up of the RSA Lab, an experimental space that uses design methods to explore, prototype and test research insights and policy ideas. She has 20 years’ experience in research, innovation and engagement with communities, businesses and government bodies. She has led a wide range of research and engagement programmes that include: enquiry by design processes for urban design, asset based community development, social enterprise development and impact planning, cross sector partnership working, mental health service design, and environmental sustainability research.